How can we help?

Find answers to common questions below, or reach out to our team.

Contact Support

Can't find what you're looking for? Email us and we'll get back to you within 24 hours.

support@rafin.app

Frequently Asked Questions

How do I create a group?

Tap the "+" button on the Groups tab and enter a group name. You can then invite members by sharing the group link or adding them directly.

How do I split an expense?

When adding an expense, select the group, enter the amount, choose who paid, and select how to split it. Rafin offers 5 split types: equal, exact amounts, percentages, shares, and itemized.

How do I settle up with someone?

Go to the Settle tab to see all balances. Tap on a balance to record a settlement payment. The app will update everyone's balances automatically.

Can I use Rafin in multiple currencies?

Yes! Rafin supports multiple currencies. When adding an expense, you can select the currency. The app handles conversions automatically for settlement.

How do I set up a budget?

Go to the Budget tab and tap "Add Budget". Set a monthly limit for each category you want to track. You'll see your progress throughout the month.

How does the AI receipt scanner work?

With Rafin Pro, take a photo of any receipt. Our AI extracts the total, date, merchant name, and individual items automatically. You can review and edit before saving.

How do I cancel my subscription?

Go to Settings > Subscription and tap "Manage Subscription". This will open your app store settings where you can cancel. Your premium features remain active until the end of your billing period.

Is my data secure?

Yes. We use industry-standard encryption for all data. Bank connections use Plaid, a trusted financial data platform used by major banks. We never store your bank login credentials.